We at HostRider believes in helping all customers as far as possible, and has consequently prepared a thoughtful refund and cancellation policy. There may be some case of customer dissatisfaction due to many reasons. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows: If you have any questions about our cancellation and refund Policy than please feel free to contact us at policy @ hostrider . in so that we may assist you further.
- Application Services: Once you purchase application development plan from us. all our application services plans comes with 30 day money back guarantee. without any question we immediately process the refund.
- Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period.
- Requests received later than seven 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
- No cancellations are entertained for those services that the HostRider had offered on promotional offer / special occasions or Discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions.
- We will try our level best to offer quality services that matches our client’s requirements.
In case, any client is not completely satisfied with our services we can provide a refund. All refunds will take maximum of 7 working days to process and it will be refunded in your account either by Account Credits or direct deposit in your bank account.
- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of Payment Gateway Name payments refund will be made to the same Bank account.
- Domain Name Registration / Domain Transfer or other domain related services are NOT refundable. Once you purchase your Domain Name, you are its owner and it cannot be “returned” until the duration of the domain term has expired.
- We make refunds for all payments for Application Services within 30 days without any questions, proofs or documents.